Session L - Pre-Conference Session
Deming's Ideas in the 21st Century
Presented by Gipsie Ranney


Description: Although W. Edwards Deming died in 1993, the ideas he developed during the last decades of his life have relevance today.  This discussion will address current issues of management and organizations, as well as larger issues we face in the twenty-first century, and bring to bear Deming’s ideas about systems, variation, knowledge and its development, and management of people.  What issues need to be addressed to create organizations that are sustainable?  What ideas will be useful to achieve the degree of innovation that will be required to address organizations’ challenges in this century?  What are the responsibilities of managers?  We will seek to deepen understanding of Deming’s ideas and relate them to the present and the future.

Target Audience: Managers and technologists who seek to improve their thinking about current issues of management and development and to gain the insights brought by Deming’s ideas.

Organizational Issues: Sustainability at the organizational and national levels, enabling innovation, improving organizational effectiveness, management development.

Objectives: There are three primary objectives of this seminar;

  • To deepen attendees’ understanding of Deming’s ideas.
  • To bring Deming’s ideas to bear on issues facing the organization now and in the future.
  • To enhance attendees’ tools for insight and reflection.

Date: Friday, April 16th

Length: 6 hours (9:00-12:00pm and 1:15-4:15pm)

Location: Pratt & Whitney Rocketdyne - 6633 Canoga Avenue, Canoga Park

Cost: None

Handouts: Available for download after the Forum

Gipsie Ranney

Biography: Gipsie Ranney is an international consultant to organizations on management, quality improvement and statistical methodology. She was a member of the faculty of the Department of Statistics at the University of Tennessee, Knoxville for fifteen years. She was a co-founder of the University of Tennessee’s Institute for Productivity through Quality, and she developed and conducted numerous seminars on quality improvement. She served as Director of Statistical Methodology for General Motors Powertrain Group from 1988 to 1992. She co-authored Beyond Total Quality Management: Toward the Emerging Paradigm, published by McGraw-Hill, and contributed to Competing Globally Through Customer Value, published by Quorum. She has published papers on quality improvement and statistical methods. Gipsie is a member of the Advisory Board of Fordham University's Deming Scholars Program and a member of the Board of Trustees of the W. Edwards Deming Institute. The American Society for Quality awarded her the Deming Medal for 1996, “for outstanding contribution in advancing the theory and practice of statistical thinking to the management of enterprises worldwide.” Gipsie holds a B. S. in Mathematics from Duke University and a Ph.D. in Statistics from North Carolina State University.

Contact: Gipsie can be reached by e-mail at for additional information about this session.

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