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Description: This workshop will provide an overview of Associates in Process Improvement (API)’s Quality as a Business Strategy (QBS). QBS is a template derived from Dr. Deming’s Production Viewed as a System, and as such seeks to integrate: A foundation of continuous matching of products and services to a need through design and redesign of processes, products and services. An organization that performs as a system to achieve this matching with the need as a target. A set of methods whose application will ensure that changes result in real improvement of the organization. Examples of applying QBS will be provided from Peaker Services. Participants will also work on application of some of the ideas to their own organization.
Target Audience: This workshop is designed for those who wish to help their organization more effectively meet the needs it serves through improved integration of activities.
Organizational Issues: Many organizations have invested significant resources in developing mission, vision and beliefs and values statements, system and process models, balanced scorecards, market research, benchmarking, strategic planning and improvement teams. Although value is often perceived by those directly involved within a given activity, the connection to sustained improvement of organization wide results is often questionable.
Objectives: The workshop will have been a success if participants have gained:
- An understanding of the five activities of QBS (Purpose, System, Information, Planning and Managing Improvement)
- An understanding of how to visualize and manage the interactions between these five activities for the organization as a whole
- Specific ideas for improved integration and application in the participant’s own organization
Cost: None
Handouts: Available for download at this link.
Biography: Ian Bradbury was born in Sheffield, England and obtained a B.Sc. in Mathematics from UEA and a Ph.D. in Statistics from the University of Birmingham, England before coming to the U.S. He spent 4 years teaching statistics at UT Dallas and Oakland University, Michigan, and 7 years leading GM Powertrain's engine design quality effort before joining Peaker Services, Inc. (PSI) as President in 1997.
Ian acted as trustee for the first leveraged ESOP transaction in 2000 and PSI is now a 100% employee owned company. PSI's historical core for over 40 years has been service and upgrade of EMD engines and controls in locomotive, marine and power generation. Since joining PSI, Ian had led the effort to diversify the company into controls for other diesel, natural and biogas engines, steam and gas turbines.
He obtained an MBA from the University of Michigan in 2003. Ian is a member of ASME and ASQ and serves on the W. Edwards Deming Institute advisory board. He is Chair of the ASQ Deming Medal and LMOA Diesel Mechanical Maintenance Committees.
Ian and his wife of 22 years, Kathy, are both keen mountain bikers and craft beer consumers. Kathy teaches yoga and 'enhance fitness' as well as smoking a mean brisket. They have two sons - James (21) and George (18). James plans to pursue automotive journalism, George, illustration and graphic design.
Contact: Ian
can be reached by e-mail at isb@peaker.com for additional information about this Pre-Conference session.
Biography: Dick Steele founded Peaker Services, Inc. in June of 1971 with two other guys, three service vans and a two-car garage. Dick is currently Chairman of the Board of Directors. Peaker Services, Inc. has two main lines of work: rebuilding the diesel engine that normally goes into locomotives or large boats and designing electrical systems for power control applications. We have approximately 70 people employed producing about $20 million annual revenue.
Dick became familiar with Dr. W. Edwards Deming in August of 1988 and started his study of the philosophy at that time. Performance appraisals were eliminated the Monday after getting back from the first of several 4-day Deming seminars. Dick is a member of the Board of the W. Edwards Deming Institute, Chair of the Fall Deming Conference and is active with the Deming Study Group of Greater Detroit.
Dick has been a board member of Old Kent Bank of Brighton, McPherson Hospital and Habitat for Humanity Huron Valley. Dick has also served as house leader for 11 homes built by Habitat for Humanity in Ypsilanti and Ann Arbor.
Dick has two degrees from Iowa State University, a B.S. in Mechanical Engineering and B.S. in Aerospace Engineering. Hobbies include mountain biking in the summer and skiing in the winter.
Contact: Dick can be reached by e-mail at dicksteele@aol.com for additional information about this Pre-Conference session.
Websites: www.peaker.com
Linkedin: www.linkedin.com/pub/richard-steele/7/647/658/ |
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